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Shipping and Assembly

Bureau ships anywhere in the continential United States. If you place a qualifying order in a Bureau Service Area, our White Glove Installation service handles it all: delivery, assembly, and cleanup.

Free Shipping

  • Bureau offers free shipping on all orders within the continental United States.
  • Most items in stock arrive in 5-12 business days, but you can give us your preferred delivery date. Once you order, we'll follow up to confirm when works best.
  • If your order is over $500 in value, and you're based in a Bureau Service Area, you're eligibile for free white glove installation (see below).
  • If you're placing a custom order, shipping will take longer. Contact us and a Bureau Expert will go over what to expect.

White Glove Installation

  • White Glove Installation is available in Bureau Service Areas and includes delivery, assembly, and cleanup, coordinated by a Bureau Move Captain.
  • White Glove Installation comes standard with all orders above $500.
  • White Glove is added for a $100 fee to orders under <$500.
  • In order to ensure a smooth experience, your Move Captain will need your preferred delivery date and availability, building contact information, certificate of insurance requirements, and any requests.
  • Fees may be charged for after-hours deliveries, walk-up fees, and any overages charged by your building. We'll go over these fees with you prior to delivery.
  • Rescheduling a delivery with less than five business days of notice may result in an additional fee.
  • White Glove Installation does not include electrical or plumbing work.

Bureau Service Areas

Bureau ships anywhere in the continental United States, and we offer white glove installation and Bureau Flex in our service areas. Here's a list of the metro areas we serve:

  • Atlanta
  • Austin
  • Boston
  • Charlotte
  • Chicago
  • Dallas
  • Houston
  • Jacksonville
  • Miami
  • Montgomery
  • Nashville
  • New York City
  • Little Rock
  • Los Angeles
  • Orlando
  • Portland OR
  • Philadelphia
  • San Antonio
  • San Francisco
  • San Jose
  • Seattle
  • Tampa
  • Washington DC

Free shipping anywhere in the continental United States. Most in-stock orders arrive within 5-12 business days.

Free white glove installation for orders above $500 in a Bureau Service Area.

Free Bureau Flex trade-ins for all qualifying orders in a Bureau Service Area.

Bureau Service Areas