Let me start off by saying that I love this product for my office. It is a perfect compliment to the wood grain sit-stand desk. It’s sturdy, and I am excited to finally reorganize and move back in to my office! Branch customer service deserves 10 stars for helping me out. I was out of their delivery area, but they were able to get it to me with the minor inconvenience of putting it together and moving it inside myself (it was easy - I wouldn’t even call it an inconvenience). There was a bunch of logistical stuff on their end that they happily did to accommodate, and for that I will always recommend Branch to friends, family, and colleagues.
BUT, there is one issue I have with the product that makes me have to take away two stars. Unlike the stock images, the wood grain does not line up on the drawer faces (see photo). There’s also a tiny chip in the top drawer, and a strange seam gap where the top meets the sides, and I’m not sure if that’s me being picky and by design, or an issue with manufacturing (see second photo). Because of that from a design perspective, I’m a bit disappointed and that part did not meet my expectations.
However do not let that detract from it being a great product that certainly meets my needs. Maybe mine is just a one-off?